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The True Cost of Relying on Voicemail and Automated Prompts
We’ve all experienced the command prompt runaround when phoning any number of companies. We’re instructed to “please press x,” followed by ten minutes of automated directions. Realistically, people...
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Would Your Small Business Benefit From a Virtual Receptionist? [SURVEY]
If you’ve ever experienced losing business over a missed phone call then you probably have an idea of just how important having an answering system (be it through voicemail or through a receptionist)...
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A Courteous Communication Wins the 2013 ATSI Award of Excellence!
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle A Courteous Communications has been in the telephone answering industry for over 27 years. Since day one our...
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Answering Services for Real Estate Agents: An Infographic
The post Answering Services for Real Estate Agents: An Infographic appeared first on .
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DIARY OF AN AGENT: Driving Directions to Disney
A physician’s answering service is trained in the handling of many different types of patient calls. An emergency response answering service is trained in keeping things under control and response...
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Customer Service Is King!
Many companies go by the motto, “the customer is always right.” That is a good start, but does being right necessarily fix the problem? At A Courteous Communications making sure our customers are...
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Our Telephone Answering Service Wins Another Award of Excellence!
That’s right, we here at A Courteous Communications are so very proud to announce we have won the exclusive CAM-X 2013 Award of Excellence! After being audited and randomly called for the past six...
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Speaking Grammatically Correct Cuts Down On Confusion
We have all heard it; that particular conversation that left you thinking “what did he say?” We know the importance in the use of correct grammar when speaking to callers and here at A Courteous...
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How would you like your telephone message?
The days of handing the boss a messy handwritten telephone message are over. Wouldn’t it be nice to have documentation of every single message that comes through your office? All we need to know is,...
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$70,000 Raised for Canadian Breast Cancer Foundation at CAM-X Convention!
A Courteous Communications attended the 49th Annual CAM-X Convention and Trade Show held in Bermuda last month and won the prestigious Award of Excellence for our business telephone answering...
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